Introduction
This page includes information for accessing the most common IT Services from a personal laptop or desktop computer.
For information about remote access to a CoreImage machine, visit CoreImage - How to use Windows Remote Desktop Connection.
To get started with Windows Virtual Desktop (WVD), review this information.
To get started with the Outlook Virtual App (OVA), review this information.
Instructions
Duo Two-Factor Authentication Configuration
If you had Duo set to call your office phone as the second factor of authentication, you may need to update your Duo configuration.
VPN Access
Michigan Medicine offers the Windows Virtual Desktop (WVD) solution for remote workers using a personal device.
Intelligent Hub or Intune
Accessing WVD does not require that a personally owned Windows or Mac device be enrolled in Intelligent Hub or Intune.
Shared Drives
Shared drives are available in the WVD session. The S, T, and R drives are automatically mapped.
Email Access
The full Outlook client application is available within WVD. However, if users do not need access to a full WVD session, HITS recommends the Outlook Virtual App for accessing email from a personally owned device.
MiChart Access
MiChart is available within the WVD session or directly through vplaces.med.umich.edu.
Remote Desktop
Remote Desktop is available from within the WVD session so that users can access a CoreImage device remotely. A user would first connect to WVD, and then from within the WVD session, they would run Remote Desktop to connect to the CoreImage device back at Michigan Medicine.