Windows Virtual Desktop (WVD) is a Microsoft-based service that provides Michigan Medicine faculty and staff with remote access to a shared virtual Windows 11 desktop.  This virtual desktop is similar to an HITS CoreImage Windows device.  Additional information is available here.

Windows Virtual Desktop is accessed using Microsoft's Windows App (recommended method) for Mac and Windows or via a web browser for incidental use.

The following features require the Windows App:

• Microsoft Teams
• Multiple monitor support

Instructions

1. If you previously installed Microsoft's Remote Desktop application, please uninstall it before continuing.
   
   
2. Open the Microsoft Store on your PC, search for Windows App, and click on it.
   
   
   
3. Click Get to install the app.
   
   
   
4. Launch the Windows App.
   
   
5. Click Sign in.
    
   
   
6. Enter your Michigan Medicine email address in the form of uniqname@med.umich.edu -- where "uniqname" is your username.
   
   
   
7. Enter you UMICH password and click Sign in.
   
   
   
8. Complete Duo two-factor authentication. Duo two-factor is only periodically needed when opening the Windows App client application--not when launching a WVD session.
   
   
9. If you see a message that says no resources are available to you, contact the service desk.
   
   
10. Click on the Devices tab.
    
    
11. Double-click on Virtual Desktop in the Devices tab. If you are using multiple monitors refer to this article for instructions on how to customize your WVD session.
    
    
12. Enter your uniqname and UMICH password and click OK.
    
    
13. Your Windows Virtual Desktop session will open for your use.  When you are done, remember to logout and not just close the session.