Windows Virtual Desktop (WVD) is a Microsoft-based service that provides Michigan Medicine faculty and staff with remote access to a virtual Windows 11 desktop.  This virtual desktop is similar to an HITS CoreImage Windows device.  Additional information is available here.

Windows Virtual Desktop is available via a desktop client application (recommended method) for Mac or Windows or via a web browser for incidental use.

The following features require the Remote Desktop client application:

• Microsoft Teams
• Multiple monitor support Note: Do not use the "Optimize for Retina Displays" setting.  Some applications in WVD will not work.

1. Launch the App Store and enter Windows App in the search box.
   
   
2. Select Windows App and click the Get button (or the cloud download button if you downloaded it before).
   
   
   
3. Once installed, open the Windows App.
   
   
4. Decline sending diagnostics.
   
5. Click Skip.
   
   
   
6. Click the + in the upper right corner and select Add Work or School Account.
   
   
   
7. Enter your Michigan Medicine email address (uniqname@med.umich.edu -- where "uniqname" is your username) and click Next.
   
8. Click Next.
   
9. Enter your UMICH password and click Sign in.
   
10. Respond to Duo two-factor authentication. Duo two-factor is only periodically needed when opening the Windows App client application--not when launching a WVD session.
    
    
11. Ensure you are viewing the Devices tab on the left.
    
    
12. If you see a message that says no virtual machines are available to you, contact the service desk.
    
    
13. Double-click Virtual Desktop.  If you want to manage multi-monitor support and other customizable settings before you start a WVD session, click here for instructions. Note: Do not use the "Optimize for Retina Displays" setting.  Some applications in WVD will not work.
    
    
    
14. Enter your Michigan Medicine email address and UMICH password and click Continue.
    
    
    
15. Your Windows Virtual Desktop session will open, and you can begin using it.
    
    
    
16. You can access applications by opening the start menu using the Windows logo on the taskbar.
    
    
17. (Optional) You can pin frequently used applications to the taskbar by following these instructions from Microsoft.
    
    
18. When you are finished, do not close the WVD session's window.  Instead, please log out.  Instructions on how to logout are available here.