Introduction
HITS offers two methods to access your files, folders, and applications while working at home or remotely.
- Michigan Medicine Managed Device: A Michigan Medicine-provided Windows (CoreImage) or Mac (CoreMac) computer. This option is nearly identical to working onsite, except a VPN is required to access privileged Michigan Medicine resources.
- Windows Virtual Desktop (WVD): Access to a virtual (cloud-based) CoreImage-like Windows desktop from any computer and equipped with commonly-used applications, including MiChart and Microsoft Office 365 with Teams. All persons with access to Michigan Medicine's Microsoft 365 services such as Michigan Medicine email have access to WVD.
- Note: You can access a CoreImage computer back at Michigan Medicine by first accessing WVD and then using the Remote Desktop Connection application in WVD to access the CoreImage computer.
- Note: You can access a CoreImage computer back at Michigan Medicine by first accessing WVD and then using the Remote Desktop Connection application in WVD to access the CoreImage computer.
- Outlook Virtual App: For those that only need access to Outlook from an unmanaged device. Learn more here.
Instructions
|
Michigan Medicine Managed Device |
||
|
Use this option if: |
You have a |
You have a personally owned device. |
|
MiChart |
✅ |
✅ |
|
Microsoft Office |
✅ |
✅ |
|
Edge and Chrome |
✅ |
✅ |
|
Internal Michigan Medicine Web Sites and Web Apps |
✅ |
✅ |
|
Applications that require licenses and/or have high performance requirements |
✅ |
❌ |
|
Microsoft Teams |
✅ |
✅** |
|
Zoom |
✅ |
❌*** |
|
Cisco Jabber |
✅ |
❌ |
|
Shared network drives (H/S/T/R) |
✅ |
✅ |
|
Cut, copy, paste – text, files, images, etc. |
✅ |
Only within the |
|
Local printing |
✅ |
❌ |
|
Access to local storage |
✅ |
❌ |
|
VPN required |
✅ |
❌ |
|
Accessible via |
N/A |
✅ client application recommended |
* Remote Desktop can be accessed through WVD to avoid using the VPN if desired.
** Use the Microsoft Remote Desktop client application (Windows or Mac) instead of a web browser to participate in audio or video meetings.