Introduction
A user may want to find the folder where an email message is stored. The user can use a combination of Outlook's search and the email's properties to determine where in the mailbox the email is located. The following instructions apply to Outlook on Windows.
Instructions
- Enter search terms using the Search Box in the title bar of Outlook.
- Select the appropriate item under Suggested Searches.
- Select the message you want to find.
- Press the Alt + Enter keys at the same time to open the email's properties.
- Note the message's location in your inbox.