OWA - Rules for a Resource / Shared Mailbox

Steps for creating a rule for a resource account are no different than they are for a personal mailbox. You just need to be sure to open the resource mailbox so the rule is being applied to it instead of your personal mailbox.

1. Log into the Outlook on the web (formerly known as OWA) with your Michigan Medicine (Level-2) credentials at the following link: Outlook.office.com
        (If you are are offsite-- or onsite but using a personal device-- Duo is also required)
2. Open the resource / shared mailbox, you must be the owner of the resource/shared mailbox
   
   1. At the top right, click the user icon and select Open another mailbox...
      
   2. In the pop-up window, type the exact name of the mailbox for which the rule will apply and then click the Open button.  The mailbox will load in the main window.
   3. 

   3. To create the rule for that mailbox, at the top right, click the gear icon and select View All Outlook Options.

   
   4. After the window reloads, in the left column, select the Mail | Rules option.
   
   
   
   5. In the Inbox rules section, click the plus sign (+) to create a new rule.  The New inbox rule window will display.
   6. Populate the fields with the appropriate information to construct the desired rule.
   1. Give the rule a name; e.g. "Delete / Move Message".
   2. Under "When the message arrives, and it matches all of these conditions", click the drop-down arrow to select the conditions.  (If it should apply to all received messages, then select Apply to all messages.)
   3. Under Do all of the following, click the drop-down arrow and select the action to happen
   4. When the rule is constructed, at the top of the page, click the Save button.