Fluency Offline Mode

Many users may ask what is Offline Mode. When a user is offline, it means the user has the capability of connecting to the network/internet, but is currently not connected due to multiple issues )lost connection, server upgrades, IT updates, etc).

Fluency Direct Offline Mode works without the internet, hence the term "offline." All data you dictate while offline is saved on your local machine and uploaded/processed once Internet connection is restored. Utilizing Offline Mode means there is no disruption to your workflow. You don't have to wait to dictate.

Starting with 10.0.600, "Offline Mode" gives the Fluency Direct Client the ability to allow users to interact with Fluency Direct even if a connection to the M*Modal Data Center is not possible. Depending upon the state of the desktop's current Fluency Direct User Cache,a user will have more or less capabilities when working in "Offline Mode".

-If a user has successfully used a specific device before, information about that user is stored in the user cache on that device. If the Data Center can not be reached authentication is done against the previously cached state of the user and once authentication is successful the cache is loaded by the system. When in this offline state, users typically will not notice they are in offline mode. The system will appear as if it was connected to the M*Modal Data Center.

-If information on a given user is not found in the device's cache, the system will still allow the user to access the system in a visible "offline mode". When the system is in "offline mode" an untrained profile will be used and no user specific commands, dictionary items or abbreviations will be loaded.