Introduction
This page provides instructions for modifying printer settings and preferences on Konica devices from different platforms.
Instructions
Windows
Opening the Printer Dialogue Screens
- Click on the Start menu, select Settings, then select Printers and Faxes, and then the printer to modify.
- When the printer dialog opens, select Printer and then either Printing Preferences, to set the default color, or Properties, to update the available features.
Setting the Default Color to Greyscale
- In the Preferences Dialogue window, select the tab called My Tab.
- Scroll down in the panel on the right.
- In the Select Color pulldown list select Greyscale.
- Click on Apply and then OK.
Refreshing the Additional Hardware Options on the Device
- In the Properties Dialogue window, select the tab called Configure.
- On the bottom left click the button labeled Obtain Device Information.
- Click on Apply and then OK.
Mac
Setting the Default Color to Greyscale
- Open Microsoft Word and create a new document.
- Under the File menu, select Print...
- In the third dropdown menu, select Quality and then set the Select Color field to Gray Scale.
- Next, the Color setting needs to be set as the default. In the Presets dropdown menu, select Save Current Settings as Preset...
- Provide a Preset Name to identify the saved settings and click the OK button.
- Confirm all of the settings match the changes and then, to print the current selection, click the Print button.
Known Issue: "The optical photoconductor needs to be replaced."
Please ignore the error message. It is a false positive message and it is a known compatibility issue with Mac OSX and numerous printers such as the Konica Copiers. This error message does not affect your ability to print.
Rather if you are directly printing, and your print job is not printed, you may want to try the following:
- Delete any Print Jobs on the Copier that may be showing an error message.
- Use Adobe Acrobat to Print as an Image (rather than a postscript file).