Question
Terminology
Responsible Person: Individual who has been identified by HR to be responsible for a department(s).
Access Liaison (formerly Authorized Signer or Sponsor): Individual who has been approved by leadership within a department to manage their affiliate's sponsorship within the Account Request Tool.
Affiliate (non-employee): An individual who participates in Michigan Medicine workspace and requires Michigan Medicine (Level-2) sponsorship, but is not an employee
Appointment: A structure that defines department, job code, sponsor, start date, and end date for either a Michigan Medicine affiliate or employee
Employee: An individual who has a University of Michigan Human Resource (HR) appointment, which reports to the Executive Vice President of Medical Affairs (EVPMA). An individual that has an active appointment in the PeopleSoft system and is part of the Michigan Medicine Covered Entity.
Michigan Medicine Covered Entity: A covered entity is a health care provider, health plan, or health care clearinghouse regulated by HIPAA. The University of Michigan is a "hybrid" covered entity because some of its units are regulated by HIPAA. The Michigan Medicine Compliance Office manages the list of units (departments) that are considered Covered Entities.
Account Request Tool (ART): Allows Access Liaison's from Michigan Medicine to request services for employees and affiliates. UMICH (Level-1) and Michigan Medicine (Level-2) accounts are automatically created, any additional services are added manually, and the user account information is provided to the Access Liaison.
Basic Services: A package of general IT services granted to all employees. This currently includes: a Michigan Medicine (Level-2) account, workstation access, and email services.
Answer
- How do users become Responsible Persons?
- How do users become Access Liaisons?
- How do I access the Account Request Tool (ART)?
- Adding Employees Prior to Start Date
- Disabled Michigan Medicine (Level-2) Employee Accounts
- Disabled Sponsored Accounts
- Disabled Michigan Medicine (Level-2) Affiliate (Sponsored) Accounts
- Do I need to request Michigan Medicine (Level-2) accounts for new hires if they are hired through HR (erecruit, mpathways, etc.)?
- How can I find my request (ticket number)?
- I don't see the correct department(s) or any department(s)
- International Phone numbers
- Unclassified Users and Pre-Hire Job Titles
- Which web browser should I use to access ART?