WaaS Upgrade - Scenario A: Install Now


Instructions

Scenario A: Install Now

Step 1: Receive Initial User Notification of pending software changes.

  • Click on the message that says, "Click here for options."

waas_upgrade_initial_notification_software_change               

Step 2: Confirm Installation.

  • Select "Right now (recommended)."
    • The "Restart my computer automatically if needed" option will be greyed out.
  • Click on OK. 

waas_upgrade_required_sw_changes_right_now

Step 3: Receive progress notification.

  • Clicking on "Click to view progress" (located at the bottom right of the screen) will automatically open to Software Center to show the upgrade status for downloading and installation of software.

waas_upgrade_installing_software

Step 4: Reboot machine.

  • Save any work you have open before the machine restarts.
  • Select "Restart Now."
    • Clicking on Cancel will delay the upgrade until the next reboot.
  • Click on OK.

waas_upgrade_restart_now

Step 5: Receive notification for restart. 

  • The notification informs you that you'll be signed out of Windows and your computer will shut down.
  • Click on Close and make sure to save any work before the machine shuts down.waas_upgrade_shutdown
  • The first part of the Windows 11 upgrade will take a long and variable amount of time in the background, possibly up to two hours.  During this "online" portion of the upgrade, you can continue to use the device.  However, a reboot is needed to complete the upgrade.  Once the device reboots, it goes into the "offline" portion of the upgrade which may take as little as 20 minutes or possibly longer than 80 minutes, depending on the age and performance of the device.

Step 6: Confirm that your upgrade was successful.