Within the Company Portal self-service website, you can take any of the following actions on an enrolled mobile device.  They do not apply to Intune-CoreImage devices even though they will appear in the list of your devices.

• Rename - give it a "friendly" name, instead of its more technical name.
• Remove - Removing this device will also remove access to company data, apps, and email.
• Reset Passcode - Make sure to sign out and then sign in again within 5 minutes. (Not applicable to personally owned Android devices)
• Remote lock - remotely lock the device which may be helpful if lost. (Not applicable to personally owned Android devices)
• Reset - return this device to its factory default settings. Be aware that this means you agree to delete everything on your device. 

A second box will pop-up to make sure you have an explanation of your current choice, giving you the opportunity to cancel if needed.

These actions are done from the console to affect the mobile device remotely.  The information and instructions contained in this article do not apply to the Company Portal app.  The primary purpose of the Company Portal app on the mobile device is to install the apps provided by Michigan Medicine.  The purpose of the Company Portal website is to provide remote self-service management of the mobile device.

1. Use any modern browser:  Apple Safari, Google Chrome or Microsoft Edge.
   
   
2. Navigate to the Company Portal Self-Service website: https://portal.manage.microsoft.com/devices
   
   
3. Sign in with your Michigan Medicine email (uniqname@med.umich.edu).
   
   
4. Complete Duo two-factor authentication.
   
   
5. Click on Devices
   NOTE: This links above should have taken you directly to the 'Devices' page
   
   
   
6. Choose your device.
   
   
   
7. Choose from the available actions along the top row.
   NOTE: Not all actions will be available for all devices.