IT - Mobile Device Management (MDM)


Overview

Enroll in the Mobile Device Management (MDM) system to access Exchange, secure Wi-Fi, and other Michigan Medicine resources.

Helpful Links

Device Enrollment

MDM is only for personal mobile devices (phones and tablets), also referred to as BYO (Bring Your Own) devices.
 
MDM is not required by Michigan Medicine, but it is necessary to access the following resources on personal devices:
  • Michigan Medicine Exchange email, calendar, and contacts
  • Epic mobile applications (e.g., Haiku or Canto for MiChart)
  • Cisco Jabber (to replicate your office phone for VOIP usage)
  • PageCopy (to redirect pages to your personal mobile device)
  • EPCS - Electronic Prescribing for Controlled Substances

 

Note: Do not enroll a Michigan Medicine provided CoreImage device in MDM. If you have a university-owned tablet or phone and need Mobile Device Management, work with your device support team to properly configure it.

Device Un-Enrollment

You can un-enroll your devices from MDM within the application.

Leaving Michigan Medicine

If you are leaving Michigan Medicine, or going on an unpaid leave of absence, ensure to un-enroll your device from MDM. If you do not un-enroll your device before your Michigan Medicine account is disabled, you cannot fully remove the software from your device without resetting it to factory settings. 

Replacing Your Device

If you are receiving a new device to replace your old one, ensure to un-enroll from (MDM) before you back up your data. If you plan to turn your device in or give it to another person, we recommend unenrolling the device and doing a factory reset to default settings.

Access for Personal Computers

If you have a personal Windows or Mac computer and are working onsite and need access to the internet, use the eduroam network.

If you need access to internal resources and applications such as MiChart please use our Windows Virtual Desktop service.