IT - Multi-Factor Authentication (Duo or Okta Verify)


Overview

University of Michigan (U-M) uses Duo (switching to Okta Verify on February 25, 2026) for multi-factor authentication to protect U-M systems, data, and your personal information.

Enroll in Okta Verify and download the app ahead of the February 25 switchover. 

Important Alert If you receive an unsolicited Duo or Okta Push (i.e., you did not initiate the request), your credentials may be compromised. Contact the HITS Service Desk at 936-8000 for assistance.
Screenshot of Duo push notification, with an arrow pointing to bottom right "Deny" option.

If you receive an unexpected Duo or Okta Push notification on your smartphone:

  • Do not accept it.
  • Press Deny in the Duo/Okta app.
  • Report it to HITS immediately.

Helpful Links

Links to Okta-specific documentation coming in February 2026

What is Multi-Factor Authentication?

Multi-factor authentication enhances account security by requiring a second form of identification when logging in:

  • Your UMICH password
  • A mobile app or hardware token

What is Duo/Okta Verify?

Duo and Okta Verify are multi-factor authentication services that helps protect sensitive information, including:

  • Direct deposit details
  • W2 tax forms
  • Electronic Prescription of Controlled Substances (EPCS)
  • Remote Access (VPN) Service
  • Outlook on the web
  • Other services as determined by security assessments