Remote Access - Compare HITS Remote Computing Options


Introduction

HITS offers two methods to access your files, folders, and applications while working at home or remotely.

  • Michigan Medicine Managed Device: A Michigan Medicine-provided Windows (CoreImage) or Mac (CoreMac) computer. This option is nearly identical to working onsite, except a VPN is required to access privileged Michigan Medicine resources.

  • Windows Virtual Desktop (WVD):  Access to a virtual (cloud-based) CoreImage-like Windows desktop from any computer and equipped with commonly-used applications, including MiChart and Microsoft Office 365 with Teams. All persons with access to Michigan Medicine's Microsoft 365 services such as Michigan Medicine email have access to WVD.
  • Outlook Virtual App:  For those that only need access to Outlook from an unmanaged device.  Learn more here.

Instructions

 

 

Michigan Medicine Managed Device

Windows Virtual Desktop (WVD)*

Use this option if: 

You have a
CoreImage PC or
Managed Mac.

You have a personally owned device.

MiChart

Microsoft Office

Edge and Chrome
Bookmark Sync

Internal Michigan Medicine Web Sites and Web Apps

Applications that require licenses and/or have high performance requirements

Microsoft Teams 

✅**

Zoom 

❌***

Cisco Jabber 

Shared network drives (H/S/T/R)

Cut, copy, paste – text, files, images, etc.

Only within the
Virtual Desktop session

Local printing 

Access to local storage

VPN required 

Accessible via
a web browser

N/A

client application recommended

 

* Remote Desktop can be accessed through WVD to avoid using the VPN if desired.

** To participate in Teams meetings, use Microsoft's Windows App (Windows or Mac) to connect to WVD from your device instead of using a web browser.

*** More info about using Zoom with WVD.