Introduction
Microsoft includes the Remote Desktop Connection application in Windows that allows you to see and control a computer remotely.
To remotely log into a CoreImage Windows computer you will need the following:
- Have a CoreImage device to connect from--or use a Windows Virtual Desktop (WVD) session as an intermediate "jump point"--to the target CoreImage device. See here for instructions if you are using a Mac.
- Be a member of the Remote Desktop Users group on the target CoreImage device you wish to remote to. To gain membership, request access.
- The Device Name of the target CoreImage computer you wish to remote to.
Note: Personal devices can no longer use the VPN to connect to the Michigan Medicine privileged network. Please use Windows Virtual Desktop (WVD) as an intermediate "jump point" to remote to the target Classic-CoreImage computer. You cannot use WVD as a jump point to remotely connect to an Intune-CoreImage device.
Source device | Target device | |
Classic-CoreImage | Intune-CoreImage | |
Classic-CoreImage | ||
Intune-CoreImage | ||
WVD | ||
Personal device |
*Only the Primary User of the target Intune-CoreImage device can make a remote desktop connection. The Primary User is the person who enrolled the device in Intune.
Depending on what type of device you are using and where it is located, your method to connect will change:
- Source: CoreImage PC
Location: At Michigan Medicine
Instructions: See below. - Source: CoreImage PC
Location: Remote
Instructions: See below - Source: Personally owned Windows PC or Mac
Location: At Michigan Medicine
Instructions: Use Windows Virtual Desktop after connecting to the eduroam wireless network, and then follow the instructions below to use the Remote Desktop Connection application from within a WVD session. Any network that has access to the Internet will work; however, eduroam is preferred. - Type: Personally owned Windows PC or Mac
Location: Remote
Instructions: Use Windows Virtual Desktop instead of the VPN, and then follow the instructions below to use the Remote Desktop Connection application from within a WVD session
Instructions
For scenarios A and B, use the following instructions.
Scenarios C and D require a Windows Virtual Desktop session before using the following instructions.
The Remote Desktop Connection tool comes standard on Windows computers.
- If using a CoreImage (either Classic or Intune-managed) that is not on-site (i.e., "remote"), launch the Cisco Secure Client. (Only applies to Scenario B above)
- Type Remote Desktop Connection into the start menu.
- Open the application, and in the Computer field enter either:
- DeviceName.umhs.med.umich.edu for the target Classic-CoreImage device.
OR - DeviceName.ddns.med.umich.edu for the target Intune-CoreImage device.
- DeviceName.umhs.med.umich.edu for the target Classic-CoreImage device.
- If you are connecting to an Intune-CoreImage device from a Classic-CoreImage device, then:
- Click Show Options in the lower left of the window.
- Click the Advanced tab.
- Check the Use a web account to sign in to the remote computer box.
- Click Connect.
- If presented with the following window, click Connect again.
- Enter your UMICH password.
- Click OK. You will then be connected to the target computer and see the normal login screen for the computer.
- You may be presented with a normal Windows login screen asking for your username and password. Enter your uniqname and UMICH password to complete the login.
- You now have access to the remote CoreImage computer as if you were sitting in front of it.