When connecting to Cisco Secure Client via the Michigan Medicine VPN, you will be prompted to authenticate using Duo. After you enter your Michigan Medicine credentials, Cisco will send you a Duo Push to approve. If you have trouble authenticating, try some of the alternatives below:

Note: For more information on how to enroll in Duo, visit our KB0014512 - Duo Two-Factor Authentication article.

Authenticating to the VPN with a Duo Passcode via a Hardware Token

1	Open Cisco Secure Client from your laptop. Enter your uniqname and Michigan Medicine password but DO NOT press enter or click OK yet.
2	At the end of your password type a carrot symbol which can be made by pressing the Shift key and the 6 key together.
3	Press the button on your Duo Hardware Token to generate a one-time code. Type this code in following the carrot symbol.   Example: mypassword^123456

Authenticating with a Duo Passcode via the Duo App

1	Open Cisco Secure Client from your laptop. Enter your uniqname and Michigan Medicine password but DO NOT press enter or click OK yet.
2	At the end of your password type a carrot symbol which can be made by pressing the Shift key and the 6 key together.
3	Open the Duo app on your smartphone and tap on ''University of Michigan'' to generate a one-time code. Type this code in following the carrot symbol.   Example: mypassword^123456