Internal Calls

• All phones are programmed as 5-digit numbers.
• Dial last 5 digits of number to reach any phone in NCRC.
• Alternatively, you can dial full 10 digits and reach any phone at NCRC

External Calls

• Access code is 9-7
• To dial an outside long-distance number, dial 9-7+1+XXX-XXX-XXXX
• To dial an outside local number dial 9+7+XXX-XXXX
• Outbound Caller ID will show 734-232-0000 = UM Hospital

External Calls to main Medical Campus

• Dial the same as an external call.
• Call will remain "on-net" and will complete via VoIP.
• Ex. 9-7-1-734-936-4000 will complete internally over VoIP.
• You will send/receive proper Caller ID information.

Emergency Access

• Dial 9-1-1, 9-7-9-1-1, or 9-9-1-1
• Calls will route to local Police/Fire

Voicemail

• Mailboxes are built as 5-digit numbers.
• To access voicemail from your phone
  • Press the envelope key. This will take you right to entering your password.
• To access voicemail from an external phone:
  • Dial 734-998-2400.
    • When prompted for "ID", enter your 5 digit phone number; e.g., 12345#
    • When prompted for "Password", enter your password.