Intune Mobile - How to enroll an iPhone or iPad


Introduction

Before You Begin Checklist

  1. Operating System Requirement: iOS 15 and above
    1. How to check your iOS version
    2. Current compatible operating systems

  2. Make sure your device is fully charged; at least 50% required, preferably plugged into a charger.
    1. Optional: Make a new iCloud backup just in case you run into any issues.
    2. How to back up your iPhone, iPad, and iPod touch
    3. Recommended:  Back up your iPhone with iCloud

  3. Have a 6-digit alphanumeric or all-numeric Passcode ready for your device
    1. This is required by Compliance and Information Assurance (Security)
    2. Biometrics (Face, Finger, Watch) count as a Passcode / Password

  4. Know your uniqname and UMICH password.

  5. Have Duo already configured.  Instructions to enroll are available in this article: Duo - Enroll iPhone.

  6. Have your Apple ID account information.

  7. Have internet connectivity:  You can enroll on Cellular, but Wi-Fi is preferred.

Instructions

Enroll

1. Visit the Apple App Store and download the Intune Company Portal app

Once the app is installed, open the Company Portal to begin the enrollment process

 

 

2. Tap Sign In

 

 

3. Enter your @med.umich.edu email, then tap Next

 

 

4. Enter your uniqname and UMICH password, then tap Sign In

 

 

5. Tap OK

 

 

6. Tap Allow

 

 

7. Tap Begin

 

 

8. Tap Continue

 

 

9. Tap Continue

 

 

10. Tap Allow

 

 

11. Tap Close

 

 

12. Navigate to your device's Settings menu

 

 

13. Tap on Profile Downloaded

 

 

14. Tap Install

 

 

15. Tap Install

 

 

16. Tap Install

 

 

17. Tap Trust

 

 

18. Tap Done

 

 

19. Return to the Company Portal app to proceed with the next enrollment steps, then tap Continue

 

 

20. Tap Continue

 

 

21. When prompted for a Device Category, select Personal Device, then tap Continue

 

 

22. If your device does not already have a lock screen passcode, or if the passcode is less than 6 digits, you will be prompted to set one.

Tap Change Now to enter your device's new passcode, then tap Continue

 

 

 

Outlook Setup

 

Note: Outlook will be automatically installed after enrollment.This may take up to 30 minutes depending on how long it takes to apply the new management policy.

1. Open the Outlook app

 

 

2. Tap Add Account

 

 

3. Your Microsoft 365 account should automatically populate. Tap Add Account

 

 

4. You will be prompted to close and reopen the application after initial login. Once the app is reopened, your mailbox will begin to populate.