The Medical School Administration along with Medical Education Deans agreed to Human Closed Captioning for all online medical education content starting in 2021.  To streamline the process HITS was asked to establish a centralized process to support the four medical education programs:

1. Office of Medical Student Education (OMSE)
2. Office of Postdoctoral and Graduate studies ( OGPS) 
3. Office of Continuing Medical Education & Lifelong Learning ( OCME&LL)
4. Office of Graduate Medical Education (GME)

HITS is tasked to work directly with the central administrative offices for the four medical education programs. we are currently advising staff and faculty that would like to Human CC their materials to work directly with their department administrator or the Administrators for the above 4 offices to identify the most efficient process to get the material Closed Captioned. 

HITS supports the use of two Video Repository and platforms:

1. Kaltura's MiVideo
2. Medical School MediaSite  

For additional help please contact the HITS Service Desk  https://hits.medicine.umich.edu/about-hits/get-help

Why is Closed Captioning necessary? 

Closed captioning is a federal requirement from the Americans with Disability Act (ADA) and Section 508 of the Rehabilitation Act. The University of Michigan Services for Students with Disability (SSD) accesses the funding for disability services from the ADA fund, which is managed by the Office of the Provost. SSD does not provide the funding. Under the Americans with Disabilities Act, the responsibility to pay for accommodations lies ultimately with the institution -- not specific departments. 

How Can I get my lecture Video Human Closed Captioned?

Please contact the service desk and they will create a Consult Ticket on your behalf with the Academic IT - Closed Captioning Team.  You will then be contacted by one of our team members to collect the information needed to help with this.

Why can't we use computer-generated methods for closed captioning that is provided by Zoom and other tools?

To meet ADA Compliance, the accuracy rate of closed captioning must be over 95%. Therefore, computer-generated CC is NOT ADA compliant as they do not meet that level of accuracy. The accuracy of computer-generated CC is even lower when there are special or medical terms regularly used throughout the content. The CC solution that we are recommending and providing estimates for is human-generated closed captioning. 

What is Online learning?

Online/On-Demand Learning: Online education takes place entirely online. Courses may use video lectures or self-paced courses to take students through their learning experiences (aka asynchronous teaching).