Windows Virtual Desktop - Correcting error when opening images or videos


Issue

When opening a video or image file in Windows Virtual Desktop (WVD), you may see the following error saying:  Invalid value for registry.

Resolution

  1. Click OK on the error message.


  2. Open Photos from the start menu.
    Windows 10 Windows 11




  3. Close the Photos application after it finishes opening by clicking on the X in the upper right corner.
    Windows 10 Windows 11



  4. Double-click on the video or image file that previously reported the error.  It should now open properly.