How do I know if I have the PrinterLogic client?

You would know if you're unable to add a printer outlined in the instruction section of this article. If unable to add a printer please submit a request for assistance HERE

Note - for MiChart Printer Changes:

For changes with MiChart printing, please use the catalog item: Change MiChart Printer on CoreImage Workstation.

The browser based Add Printer option simplifies the installation of networked printers on your CoreImage workstation.

Accessing the Client to add a printer can be completed by using one of the two methods listed below:

Start Menu

In the Start Menu (Windows), open the Printer Installer folder to view the print management options.

System Tray

From the system tray, right-click on the Print icon  to view the enabled options.

A normal left-click on the icon opens the default web browser to the Self-service Portal where you can install printers.

Finding a Printer

To find a printer to add to your CoreImage device use one of the following options:

1. Tree View

In the Tree view of the self-service portal (located on the left side), navigate the structure by Building, Floor and Printer.

Click on the desired printer, and a pop-up window will appear, asking for confirmation to add the printer.

Click "Yes"

 

OR

2. Search Box 

Type in the printer's name in the search box.

For example, PRT-105V or 105V

NOTE: Utilize the new way to search for a printer: use the - (dash). The old way of using @ (at) no longer works.

 

Click on the printer under the search box and a pop-up window will appear, asking for confirmation to add the printer.

Click "Yes"

 

 

 

For either method of adding a printer if you want to set this as your default printer, make sure to check Set as default printer option.

 

 

Another pop-up window will display the installation status of the selected printer:

 

 

 

Once the installation is complete, a notice will confirm that the printer has been successfully installed.