How to Request Database Client for Application Server


Introduction

Database Services provides the following client software for HITS-managed application servers:

  • Oracle client 19c - Full client install excluding SQL Developer (AIX, Linux, Windows)
  • SQL Server Management Studio 2022(SSMS) (Windows)
  • SQL Server Reporting Services 2022 (SSRS) for (Windows)
  • SQL Server Analysis Services 2022 (SSAS) for (Windows)

Instructions

The request form is located here.

 

Requested For Information

 

  • Email address of Application Support Team: The email address we should use to contact your team in the future regarding this client.
  • ServiceNow Support Team: The team responsible for the application.
  • Requested software: Choose the client you would like installed.
  • Server Name: The host where we should install the client.
  • Server support tier: Reference can be found here if needed.
  • Coordination needed with your team
    • None - We can go ahead and install the client any time
    • Scheduled Future Time - Not Coordinated: Please provide the date and time we should complete the install.
    • Scheduled Change - Coordination Required: Please provide the date and time, and details for coordination.
    • Name(s) of the database(s) you need to connect to: The databases you plan on connecting to from your server.