HITS Storage & FileSystem Services are comprised of three teams; Storage Services NAS, Storage Services SAN & File System Administration. These teams manage the NAS, SAN, and File Systems. These systems provide network shares for clinical and research customers within MM.

Members of the Michigan Medicine community are eligible to use network storage space offered by HITS, also known as the Core File System or CoreFS.  Users who receive Michigan Medicine (Level-2) login credentials are automatically provided access to a personal network storage space, also known as the "H: drive."  In addition, those users whose departments utilize network shared storage will also be granted access to one or more shared drives, also known as "R:", "S:", or "T: drives." 

Team Descriptions

NAS (Network Attached Storage)

HITS Storage and FileSystem Services manages and maintains NAS Infrastructure for Michigan Medicine. NAS file spaces can be configured with Snapshot Schedule(s) to provide file recovery options, and with Asynchronous Replication between two DataCenters to provide Disaster Recovery. Our various NAS offerings provide different levels of Snapshot Schedules and Asynchronous Replication. The levels range from No Snapshots (aka No Backups) to the 60 daily Snapshot Schedule provided on our Core FileSystem Service, and provide Disaster Recovery via a fixed Asynchronous Replication schedule.

SAN (Storage Area Network)

HITS Storage and FileSystem Services manages and maintains SAN Infrastructure for Michigan Medicine. SAN storage can be presented to any server which has a HITS SAN fabric presence. Our various SAN offerings can provide different levels of performance, virtualization, and storage level replication. The levels range from low performance (and cost) disk to top-tier back-end NVME All Flash storage. Storage can be virtualized to provide seamless no-outage backend storage migrations, which are needed for storage depreciation migrations, capacity management considerations, etc.

SAN storage can be provided with no Disaster Recovery (single lun at a single Datacenter), Host-Based Disaster Recovery (two luns, one at each DataCenter, same sized, but distinct, with no-storage replication), Storage Based Disaster Recovery (two luns, one at each DataCenter, same sized, with storage replication).

FSA (File System Administration)

HITS Storage and FileSystem Services manages and maintains the CoreFS and Maize NTFS Structure and Permissions for Michigan Medicine. FSA provides daily operational support to include customer submitted Service Now Incidents (INCs) and Requested Items (RITMs) pertaining to CoreFS/Maize file permissions and file restore assistance. FSA recommends storage strategies, best practices and proactive storage forecasting.

Service Catalog Requests (A brief list of services that can be requested from Storage & FileSystem Services)

Knowledge Base Articles:

Storage & FileSystem Services - Network Path Information (corefs\corefs2\corexfs\maize)

CoreFS/CoreFS2 Sensitive Data Guide

Core File Services\Shared Drive - Folder Not Visible by a Customer with Rights to the Folder