Intune-CoreImage - How to use Company Portal


Introduction

While the Classic CoreImage uses Software Center, the new Intune-managed CoreImage uses Company Portal to install apps.  The following instructions will help you navigate Company Portal and install apps.

Company Portal is launched via the start menu.

Windows 10 Windows 11

 

Note: When you open Company Portal for the first time, you may be asked to choose between "Personal" and "Corporate." Choose Corporate.

 

Company Portal Tabs and Features

Company Portal will sign you in automatically and present the Home tab where you can select some highlighted apps to install.  Scroll down to the Instructions section in this article to learn how to search for and install applications.

Note: You may see a notification in the upper-right corner.  The notification may indicate device compliance errors.  Please refer to this article to address compliance errors.

 

The Apps tab displays an alphabetical list of Michigan Medicine applications that you can install without requiring a license.  If you do not see the application, it likely requires a license and needs to be requested via the Service Catalog. Otherwise, the application is not packaged.

 

The Devices tab shows all the devices that you have enrolled in Intune--both Intune-managed CoreImage computers and your mobile devices.  The default name of the computer you are currently using is available below the image labeled with "THIS DEVICE."  Intune-managed CoreImage computers use the naming convention of MM-serial number as highlighted in the following image.

Under your device's name you may see a message saying it cannot access company resources or it can but action is required. Please refer to this article to resolve device compliance issues.

 

While the Classic CoreImage has Maintenance available in Software Center to ensure its settings are up to date, the Intune-managed CoreImage uses Company Portal's Sync feature available in the Settings tab.

Instructions

How to install apps from Company Portal

  1. After opening Company Portal, search for the application you want to install.

  2. Select the application from the list.
    • If you do not see the application, you will need to request it.

  3. Click Install Selected.

  4. You will receive a notification when the application finishes its installation.

Alternatively, you can browse for an application and click the Install button.

 

Once the application is installed, its status is available in the Downloads & Updates tab.