1. When will Cornerstone be unavailable for taking quizzes and tests?
2. Why will quizzes and tests be unavailable?
3. As a learner, how can I prepare for the outage?
4. Will Institutional Mandatory training be impacted by the outage? 
5. Will MiChart training be impacted by the outage? 
6. I am an instructor for an instructor-led course whose class happens during the outage.  What should I do? 
7. What will happen if I try to access an assessment during the outage? 
8. When is the content freeze for assessments? 
9. Will LinkedIn learning online courses be impacted? 
10. What does a Questionmark assessment look like? 

Cornerstone Questionmark Outage Dates:

• Content freeze date: Wed 9/18 8:00 am
• Outage start date: Thursday 9/19 8:00 am
• Outage end date: Friday 9/20 5:00 pm

1. When will Cornerstone be unavailable for taking quizzes and tests? Cornerstone tests and assessments will be unavailable from the outage start date through the outage end date listed above. Cornerstone Learning will be available for all other needs such as roster management, training registration, transcript review, reporting, etc., but online courses that contain Questionmark assessments as part of their content can't be completed during the upgrade window.   

2. Why will quizzes and tests be unavailable? Many online courses in Cornerstone with assessments in them are developed in the Questionmark software, which is being upgraded to the latest version to meet security needs.  

3. As a learner, how can I prepare for the outage? To prepare for the outage, please plan to complete curriculums and courses with Cornerstone assessments prior to the outage start date or after outage end date. 

4. Will Institutional Mandatory training be impacted by the outage?  Only a few institutional mandatories will be impacted. Examples are Critical Incident and Fire Safety trainings.      

5. Will MiChart training be impacted by the outage? During the outage, you will not be able to complete online MiChart training courses or test outs that have assessments.  Please complete your online MiChart training prior to the outage start date to ensure you are not delayed in gaining MiChart security.  Note that MiChart instructor-led training courses will follow downtime procedures, so they will not be impacted. 

6. I am an instructor for an instructor-led course whose class happens during the outage.  What should I do?  If you are an instructor for an instructor-led course that uses Questionmark assessments and is scheduled to occur during the outage, you will want to make appropriate downtime assessments for the class with plans to update completion when the system returns.  

7. What will happen if I try to access an assessment during the outage?  If you try to access an assessment during the outage, you will receive an error message. 

8. When is the content freeze for assessments?  For those creating content, or requesting content updates, be aware that starting on the content freeze date no Cornerstone assessments will be able to be created or updated until the system returns. 

 9.Will LinkedIn learning online courses be impacted? LinkedIn learning online courses will not be impacted.  

 10. What does a Questionmark assessment look like?  The first two screenshots below are examples of QuestionMark assessments. The third on shows an assessment that is contained inside a presentation and doesn't utilize Questionmark.