Question
When enrolling an Intune-CoreImage device, what if I'm presented with a choice between "Set up for personal use" and "Set up for an organization?"
Answer
When you are presented with this screen, one of two conditions may apply.
- The device does not have connectivity to the internet. Or it was slow in connecting to the internet and missed its opportunity to communicate with the Intune service.
Resolution:
- Ensure that the device has the ability to connect to the internet (through either a wired connection or a home Wi-Fi network). Reboot to try again.
- If the condition repeats, choose "Set up for an organization" and supply your Michigan Medicine email (uniqname@med.umich.edu) to start the enrollment process.
- If problems persist, open a ticket with the Service Desk.
- The device is not registered with the Intune service.
Resolution:
- In this case, open a ticket with the Service Desk. Include in the ticket the device's "serial number" or "service tag" located on the device's label.
- Device Support will validate whether the device is registered with Intune, but they may need to deploy a new device to you while working with CoreImage developers to address the issue with the original device.