CoreImage - Windows Backup app does not work


Issue

Microsoft introduced a new application called Windows Backup in Windows 10's September monthly update.  It reports that our organization does not support it.

Environment

Classic-CoreImage

Intune-CoreImage

Cause

Windows Backup is a feature that relies on a consumer "Microsoft account." Microsoft does not provide integration with "Work or school accounts."  Michigan Medicine's Microsoft 365 accounts are "Work or schools accounts." HITS has configured CoreImage devices to prevent users from logging in with consumer Microsoft accounts.  Therefore, the Windows Backup program reports that it is not supported by our organization.

Also, the text "See other ways to back up" is a link to the consumer OneDrive website and not the OneDrive Michigan Medicine provides.

Windows 10:

Windows 11:

Resolution

Ignore the Windows Backup application.