Michigan Medicine is moving from two passwords to one password for daily work. On or after April 3, 2024, Michigan Medicine users can synchronize their UMICH (Level-1) and Michigan Medicine (Level-2) passwords to make their UMICH password the only password needed for login across U-M and Michigan Medicine resources.

Moving to one, 15-character UMICH passphrase comes with many benefits:

• No more annual resets
• No required letter or number complexity
• Fewer Duo prompts when using the ‘Remember Me’ feature, available now
• Reduced M365 login prompts on your phone using the Microsoft Authenticator app
• Enhanced data security
• And of course, only needing one password for work

Everyone at the Michigan Medicine AMC and the medical school will move to using their UMICH password common password in 2024. Michigan Medicine employees can choose to initiate their password sync via the User Profile tool, or sync when their Michigan Medicine (Level-2) password expires and requires reset. For more information about password syncing, visit michmed.org/sync.

How It Works

From a Michigan Medicine CoreImage PC, CoreMac, or Kiosk workstation, initiate your one-time password sync while connected to the Michigan Medicine network or VPN. VPN is not required if you are a sponsored affiliate or requesting your password sync from a mobile device. Click the sync passwords now button in the Michigan Medicine User Profile Page (UPP). After receiving sync confirmation, update your device password on CoreImage, CoreMac, and Kiosk computers by following the instructions in your confirmation email or below.

Following your successful sync, use your uniqname and UMICH common password to login to U-M and Michigan Medicine IT systems. The look of our login pages and application login pages will remain the same.  As more individuals transition to a UMICH common password, the Level-1 and Level-2 terminology will be retired across internal U-M websites and documentation.

Useful Links

Updating your password on your device

Self-Sync

1. If you are completing this process on a Michigan Medicine-managed computer, confirm you are connected to the Michigan Medicine network or Michigan Medicine VPN.
   1. If you are working on a CoreImage or CoreMac computer at an offsite or remote location connect to the Michigan Medicine VPN via the Cisco Secure client.
   2. Sponsored affiliates or those requesting their sync from their mobile device do not need to connect to VPN. Only a secure internet connection is required.
   3. If you are working at a Michigan Medicine location and are connected to the Michigan Medicine network, you do not need to connect to the VPN.
2. Navigate to the Michigan Medicine User Profile Page (UPP). Enter your uniqname and Michigan Medicine (Level-2) password when prompted, and complete the Duo prompts.
3. Click the Sync Passwords Now button on your personal information page.

4. Look for an email notification confirming your sync status. You will receive a message confirming one of the following:
   1. Success: your passwords are synced, or
   2. Password sync failed, password reset needed 

Sync success notifications will contain instructions on how to update your device password. 

After receiving the sync success notification, you can also refresh your browser to confirm your password sync status on the personal information tab on your User Profile Page.

5. After receiving email confirmation that your sync was successful (and text if you subscribed to Duo SMS updates), update your device password (the password used to unlock your computer) if you use a CoreImage PC, CoreMac, or Kiosk workstation. 
   • CoreImage PCs: lock your computer (Windows + L keys) to update your device password and log back in with your UMICH (Level-1) password. Then, restart your computer. Following reboot, use your UMICH password for all logins moving forward.
   • CoreMacs: click on the key icon in your top navigation bar and select sign out. Then sign back in with your UMICH (Level-1) password and follow the prompts to update the password saved in your keychain. Then, restart your computer. Following reboot, use your UMICH password for all logins moving forward.
   • Shared Kiosk workstations:
     1. Open the start menu and click the red X for workstation cleanup to log out of the computer.
     2. Sign back into the computer with your uniqname and UMICH (Level-1) password.

Windows 11 – Red X workstation cleanup button in Start Menu

Windows 10 – Red X Workstation clean up button in Start Menu

• Michigan Medicine iPads (used with Rover): if UMICH (Level-1) credentials do not work immediately following sync, power down the iPad and turn it back on again to restart it. Then enter your UMICH (Level-1) credentials to log in.

See the article, Updating your device password for additional step-by-step instructions.