New Outlook is offered as an option on Intune-CoreImage devices and as a Virtual App for unmanaged devices.

In 2023, Microsoft released a new Outlook client in preview.  You may see it referred to as New Outlook.  As of version 2407, the current Outlook client is now officially known as Outlook (classic).  In August 2024, Microsoft transitioned the new client to General Availability (GA).  This means that commercial customers will receive full production support for New Outlook going forward.  It is also a significant milestone on Microsoft's roadmap to replacing Outlook Classic.  New Outlook is intended to replace Outlook Classic at a later date (to be determined).  New Outlook is currently in the "Opt In" phase where users can choose to try it out but are still able to revert to Classic Outlook if needed.

Image Credit: Microsoft Blog

Microsoft built New Outlook from the ground up to provide a better user experience that more closely aligns to Outlook on the web. Some new features available in New Outlook include:

• New visual experience. New Outlook comes with a simplified and more modern user interface, similar to Outlook on the web.
• Undo send. Provides an undo button for several seconds after a message is sent, giving an opportunity to stop send to correct typos.
• Snooze emails. Snooze an email to temporarily remove it from your inbox and schedule it to appear as a new email for later, when you can respond.
• Pin messages. Allows you to pin important messages to the top of your Inbox for later review or reminder.
• Sweep emails.  Quickly delete unwanted email in your Inbox.
• Preserve declined meetings. Keep a meeting invitation on your calendar, even if you've declined the invitation 
• Favorite groups, people, categories. Find groups, people, or categories quicker by adding them to your Outlook favorites in the folder pane.
• Teams meeting chat. When a meeting is created, either from Outlook or Teams, with Teams as the online meeting option, then meeting participants can chat in the meeting right from Outlook.
• Online archive search results in primary mailbox.

Note: New Outlook is in active development and does not yet have feature parity with Classic Outlook.  It may be missing certain features you commonly use in Classic Outlook.  Based on Microsoft's internal development priorities, some features may be released soon, in the future, or not at all.  Review Microsoft's article for a more in-depth comparison: New and classic Outlook for Windows feature comparison.  Review the feature roadmap to see when Microsoft will release new features and review the What's New page for recently added capabilities.

To learn more about New Outlook, visit Microsoft's article:  Getting started with the new Outlook for Windows.

How to complete the New Outlook first run experience

This applies to both Intune-CoreImage devices and the Outlook Virtual App.

1. When opening New Outlook for the first time, you may be presented with the following window.
   
   
   
2. Validate that your Michigan Medicine email address appears, and click Continue.
   
   
   
3. Choose Microsoft 365.
   
   
   
4. Click Apply Settings.
   
   
   
5. Wait for the final setup to complete.  New Outlook will appear will open shortly.
   

How to switch to the New Outlook on Intune-CoreImage devices

1. Open the Classic Outlook client.
   
   
2. Toggle the Try the new Outlook switch located in the top-right corner of the Outlook client.
   
   Note: The toggle is currently only available on Intune-CoreImage devices.
   
   
3. Click Switch on the dialog box to continue.
   
   
   
4. Your Outlook client will close and reopen as New Outlook. Any subsequent actions will then take place in New Outlook.
   
   
5. New Outlook will attempt to copy your settings from Classic Outlook. Some settings cannot be brought over due to differences in the user interface or in the application itself. If a setting does not migrate, you will have to check to see if that setting exists and change it manually. The New Outlook settings button (gear symbol) is located in the top-right corner of the application.
   
   
   
6. If you need to switch back to Classic Outlook, turn the New Outlook toggle off.