When connecting to Cisco Secure Client via the Michigan Medicine VPN, you will be prompted to authenticate using Okta. After you enter your Michigan Medicine credentials, Cisco will send you a Okta Push to approve. If you have trouble authenticating, try some of the alternatives below.

Note: For more information on how to enroll in Okta, visit our KB0032615 - Add, Remove, or Reactivate Devices in Okta article.

Authenticating to the VPN with a Okta Passcode via a Hardware Token

1	Open Cisco Secure Client from your laptop. Enter your uniqname and Michigan Medicine password but DO NOT press enter or click OK yet.
2	At the end of your password type a comma.
3	Press the button on your Okta Hardware Token to generate a one-time code. Type this code in following the comma.    Example: mypassword,123456

Authenticating with a Okta Passcode via the Okta Verify App

1	Open Cisco Secure Client from your laptop. Enter your uniqname and Michigan Medicine password but DO NOT press enter or click OK yet.
2	At the end of your password type a comma.
3	Open the Okta Verify app on your smartphone. The code is automatically generated for your account which should be labeled ''okta.umich.edu'' and have your uniqname listed underneath the label. Type this code in following the comma.   Example: mypassword,123456
3a	Note: If you are using FaceID, you may need to click the eye to expose the code.